Now... he is telling my Husband and I to get rid of our Bath and Body Works Scented Wall Flowers, but alot of you know, those things do not come cheap. Is it possible that Bath and Body Works Wallflowers are not safe for pets? I hate hearing these stories ð I’m sorry. Especially because you didn’t read the fine print. To get started, twist right (clockwise) to uncap the refill and twist left (counter-clockwise) to attach it to the plug. I wish I could upload my picture here, but these wallflowers literally turned my plastic camper sink into PUTTY!! I took my wallflowers out today after seeing what a little spillage did to the paint on my bedside table – took off the sealer and one coat of paint. Learn how to use and get the most out of your Bath & Body Works Wallflowers by following our recommended safety and product usage tips! The ingredients for the fragrance oil itself is proprietary to the fragrance house and cannot be shared with customers. I honestly think you should have used better judgement and since I work in retail myself (for a pet store, not B&BW) you come off as “that kind of customer”… you know… the bitchy, whiny customer that clearly didn’t use the product properly but wants to blame someone else for it and makes a huge thing about it to see if the corporation will throw money at them to shut them up… don’t be that customer… suck it up and learn from your mistake. When I first bought that wallflower, I read that information about keeping it 12 inches away with no problem. Also, when I was cleaning up the end table I mentioned above, I put the unit onto the TV, not realizing it had the residue of the liquid still on the base unit. So, if we're no longer supposed to use scented candles, plug-ins, and air fresheners, and we can't afford quality/safe candles â what are safe alternatives? Then my husband took one out to keep it away from our daughter and it got knocked over and took the finish off our table. there isnt a choice on using chemicals or not. Also, very important to only use pure amd unadulterated essential oils and to avoid things listing “fragrance”, which could really be anything. Good luck with yours. :/. My point being that something doesn’t have to be full of chemicals to have a chemical reaction. I just read a post from someone on FB that said essential oils are bad too. Since I have started diffusing essential oils in my house, my nose has changed and I cannot stand any type of artificial fragrances. I received a call from Natasha from Gallagher Bassett. I hope all turns out well for you and your family. But I know if I don’t, damage is likely. The freshener was brand new – used once – bought it 2 days ago!. Those warnings are often decontextualized from how the product is designed to be used. Because customer safety is our top priority, Wallflowers have a built-in safety mechanism that protects the unit from overheating. Also you have to take into account science and how these oils/products react with things like paint and wood. Your article was the first one I read and I subsequently read more than half of the comments. Wow! It seemed promising. Bath And Body Works review from Vero Beach, Florida with Images: I just bought 6 new refills for my wall flowers air freshner plug ins. Also, I mean a lot of things don’t react well with paint. As with any electronic component, the efficiency of the resistor degrades over time and can vary in temperatures up to 180F (a few more degrees and a fuse breaks in the wallflower- it will no longer work as a safety!) I don’t think gift cards will help when I’ve told them that I won’t be using their products. but when its in its normal settings, its literally just what makes up the smell of a banana. I think the large retailers count on those who don’t read the fine print so they can continue to dress up and hype this poison that’s being sold to the public, that can be extremely harmful. I wish I could have posted the picture of my damage as well. Iâm not at all surprised by the accounts of the paint being messed up. Gallagher Bassett employ professional liars so forget ever getting resolution with them. Iâve noticed various issues such as the plug ins stop warming, the refills leaking and even fragrances being overwhelming whereas they didnt use to be. Iâve purchased the wallflowers since they first started making them and never had any problems until the past few years. One leaked (it was right side up), and spread around a bath trash can and completely destroyed our real hardwood floors. Bath and Body Works told us this about the Wallflowers: “Our Wallflowers are UL listed and have an exemplary safety record. Essential oils only going forward and perhaps some other non-toxic scented items. This thread has sent folks off the cliff with hysteria and you are feeding into a collective “victim” frenzy. What do you expect? So afraid what this may have done to my family over the past few years! I Noticed what I thought was condensation and grabbed a damp cloth and wiped, took the cloth away and looked down and saw it covered in paint. Usually there's an orange waxy build up all over it. I am still paying for my kitchen and will be for some time. Wallflowers, Glade Plug-Ins, detergents, most candles unless theyâre organic, shampoos, deodorants, lotions, conditioners, cosmetics, perfumes and lots more. I’m mystified. I can send you her post if youâd like? No offer of any compensation or gift card or anything except quick to tell me it is clearly stated in the instructions that they should not be placed any closer than 12″. I have one of those laser gun thermometers and measured four of the plugs: -At the heating element (a white ring surrounding the wick, under the “screen”) all four plugs gave readings averaging 153°F. Donelan said she called the company to complain. My sister-in-law had one of the plug-ins that had a small night light built in it. my work was completed in November and you should see the damage. But there was no warning on the plug ins. Right?! This site uses Akismet to reduce spam. I was using them this winter 2017 and bought a few new wall flower plugs and I have been sick as a dog for the longest time. Phthalates are especially dangerous because they can penetrate the skin and enter through the nasal cavity. However I do agree with you that plug in “air fresheners” should not be used. If it’s consistent heat, coupled with the condensation from the oil then paint will likely degrade. Obviously you lack common sense and common courtesy. I love bath and body works. But I have experience with solvents in my work. These days, though, chemical fragrances tend to give me a major headache. I had 5 of these and I had one plugged in my kitchen under my brand new cabinets and I have under lighting under my cabinets and it melted the plastic of the light Iâm so glad I seen it before a fire started. At that time I have never plugged anything in our sockets that could heat up. I am so sorry… about that.” That gave me a little bit of hope, positive that she’d understand our concern and why we threw the rest of our Wallflowers in the trash. Wallflower bulbs contain fragrance oils. Essential oils are the concentrated oil from plants. Bye bye BBW. I do believe that the quality of their products have significantly declined in the most recent years. We found the damage is through the paint and to the wood and we aren’t willing to tackle it and risk ruining the whole sill without having someone with more professional skills tackle it. It’s worth looking into, I suppose. We also suggested that we would be looking into other courses of action, at which point, she had a bit more to say. They offered small compensation to repair the damage which we accepted. Had a wall flower in my camper when we leave for the week I put in on the bathroom sink came back it had leaked and ate and cracks Destroying My sink. That’s the one that was sent to me when I requested it from the brand, so it must be the same chemicals. Always keep your plug and fragrance refill upright. These need to be recalled for the safety of our lungs — breathing these daily. They responded, even getting my name wrong. We think that the warnings should be more visible and people should be more aware. Bath and Body Works told us this about the Wallflowers: âOur Wallflowers are UL listed and have an exemplary safety record. The NRDC recently tested 14 air fresheners and found that 12 of [â¦] It didn’t even bubble or peel. That sounds fair. 100 rose petals! I have a new kitchen gutted and redone. ⣠ð Refills retail for $7.50 ⣠ð¤ Plugs retail between $10 - $20 depending on how fancy you want! I have added them to my floor outlets all over my house. Hi Dusty, Have you tried WallFlowers – Aromatherapy? Now that I ran to this article only because I wanted to know how long they lasted, and I have went through all comments I will defiantly keep a watch over the wallflowers. Yes, sadly, I’ve since talked to many who’ve had problems similar to yours or mine. (Scrubbing bubbles). I just googled “Wallflowers and Peeling Paint”. They won, and the company was forced to change their packaging. Theyâre dying. That is SO scary, no matter how far away it is from the surface. Mine did too! (Also, they just began a line that actually is made from essential oils, but that’s not super relevant to this conversation.). If you want more information, I definitely suggest reading the MSDS on the Bath & Body Works Wallflowers. The label directs customers to keep a 12-inch clearance above the unit to allow the fragrance oils to disperse appropriately. I really don’t think that calling me an idiot is called for. If it does that to my paint, what can it do to our lungs. It’s my favorite room in the entire house. I’m sorry to hear the issues you had ð. I could not believe my eyes – the wallflower refill contents works better than paint striper! We just bought our home in June of 2017 and had to do a lot of renovation. I willing to bet that most BBW customers have one plugged in their kitchen and have damage- they just are unaware of it yet, as they donât make it a habit to look under their cabinets. I am done with fixing anything for a long while and youâve convinced me itâs definitely not worth keeping these things in my home so I say this sincerely, thank you!!! Her first statement to me was that the brand suggests and “lists on the plugs themselves, a 12 inch clearance between the product and anything else.” She asked me if I thought it was at least 12 inches away, as if she already knew it wasn’t. Additionally, your proximity to the plug-in unit can affect your intake of the toxin. My instinct was actually to hang onto it in case this escalated. The plug-in had been removed, tipped over and some of the oil spilled out and removed paint in my bathroom. We had them for a while and I think it is a combination of heat and the vaporized/volitile oils. Theresa Donelan from Sheffield Village in the Cleveland area has bought dozens of Bath & Body Works Wallflowers over the years but just recently she said she had a problem. Very well put, common sense to everyone. If they can’t find a way to make them non-toxic, they have just now lost another dedicated customer. You WERE compensated for the damage?? I purchased over 50 wallflowers scents over a last three months great sales I might say. I absolutely cannot believe this has happened to so many people. Just plug in a Bath & Body Works Wallflowers refill and for weeks (and weeks), itâll fill your home with non-stop fragrances you love. We HAVE GOTTEN RID OF ALL OF THESE IN OUR HOME AND WILL NEVER purchase wallflowers again. 1 â Buy 100% Beeswax Candles The first, and possibly best, alternative to ⦠Dido… experienced the same problem with wallflowers plugged in under kitchen cabinets. Itâs common sense to not put something thatâs WARM directly below something. My Father-in-law did some research on the net about Glade Scented Plug-ins and found that a number of stores took them off of the shelves about a week ago because they were putting out various chemicals in homes. Unfortunately, other Bath & Body Works customers have had similar problems even posting their own damage. Astonished at the MSDS which i’ve never read or the fine print on the bottles. Well, I don’t know the problem with them now but I have also used for years & either the fragrance vial doesn’t contain enough of the fragrance oil &/or the plug-ins quit working very rapidly because none of them work any more more than a few weeks–even I attempt to clean the plug -in as I have seen online. I will definitely share this information with others that I know use these products as well. That was exactly one of our thoughts and why we won’t be using their products any longer. One fell out of the socket and leaked on my bathroom floor; removed all the wax where the oil leaked. This isn’t a “just me” situation. That’s very potent. These companies should be more responsible. Plug-in diffusers, sprays, purifiers and wax are the most common and Bath and the Body Works Wallflowers (see selection on Amazon.com) is one of the most popular. The MSDS they sent attached to the email can be found here, but here are a few highlights from the document. Ugh. I’m so glad she’s okay – I’m not even sure what to say to this insanity! I’m not making that call. I found your article and will no longer be using them. And when it comes to Wallflowers plugs, we donât hold back. You know I can’t remember how long ago or what product it was, similar to what these WALLFLOWERS are all about. I asked what are the ingredients in their Wallflower oil, first email was ignored and after second email I got this responce: Thank you for reaching out to us, regarding the ingredients in our Wallflowers. In the stores, News 5 Cleveland reporters found all new Wallflowers had the 12-inch warning on the outside. I could not believe it! Seeing this, I was crushed. Also, a handful of their scents are the same name as an essential oil, so that could be confusing. The Bath and Body Works Wallflowers are not completely safe for pets due to the toxins used in them. Thank you. $12 per plug⦠I’m a proponent of essential oils over synthetic fragrances myself, but anything that we breathe into our bodies day in and day out has the potential for harm. I’m now stuck having to file a claim with our furniture insurance, as well as going to be throwing all of our wall flowers. Thanks again for posting so that others could ne warned! I like creating my own fragrances using my own ingredients, and I donât like having to waste a glass jar every 3 months. Heat can warp wood, vinyl, and other materials, but warmed up oils generally can’t do that! Take 50 organic oranges and concentrate their natural oils down and seriously consider if it would be a good idea to drink that. I cannot believe this is from 2017 and yet still same labeling. However, with a new unit colored black, it's very difficult to read the black print against the Wallflower. She said to me that I could get a refund if I have my receipt, or the lowest price in exchange for a gift card if I didn’t. …and that is what they sell…cheap dangerous over priced crap. But if they did compensate you for the damage, that is extremely generous of them and that should be in your article! I have been searching online for this and have not found it. Iâm calling my local tv station that deals with consumer problems. She also added that I needed to send the product back for quality assurance purposes and they’d send me a gift card for the amount of that items. What are you expecting for the company to do, come to your house and do the repairs? Thanks for posting your story. It definitely told me everything I needed to know. Copyright 2017 Scripps Media, Inc. All rights reserved. I cannot believe that it bubbled up the paint like that!!!! That orange oil would then be literal furniture polish. Does anyone know of a safe plug-in alternative to wallflowers? Since that conversation, we’ve not received any additional correspondence from the brand; one to which we were very loyal customers by the looks of my bank account. As for me, gift cards or not, I will no longer be purchasing the products. Your story was the exact same story as mine..I just spoke with them today! It says they are made of natural essential oils. A few days ago my daughter was given a Bath & Body Works wall plug in for her birthday. Because I have two curious cats and two very active kids, we try not to burn candles, especially since most of them leave soot marks above where they’ve been burned. I just purchased these 2 days ago, and the FIRST THING I saw was the warning about the 12 inch clearance… just saying…. I had used their wall flower plug-ins quite a few years ago. Thank you so much for sharing! Wow thanks so much for sharing your story, I’ve been using bath & body wall flowers for years, but I recently read that synthetic scents can be harmful to your health so I begin researching and came across your post. A plug-in offers a fast and easy way to eliminate odors from the air and keep your space smelling nice and clean, kind of. Be known to me one was not properly sealed and it completely striped the complete wood with the finish and all down to bare wood!!! The packaging changed since 2015. YIKES! Thanks for the post. Sad trend in our society…blame someone else and try to get something for nothing. Thereof, is it safe to leave Bath and Body Works Wallflowers? After reading it I think youâre being a bit light on yourself though. It seemed promising at this point. Are Bath and Body Works plug ins bad for you? I was just going to comment on that Brandy. Also, MSDS is not available in uour link, can you fix please? Attached you will find the below MSDS previously requested: Dustin, if there is anything else we can do for you, please let us know. We assumed they were since they’re such a popular retail product and used by millions. Why else would I be calling?! I’m sorry to hear this! Now I remember why I don’t use chemical air fresheners in the house–I’d rather smell like wet dog. They help cover up the "kennel" smell a bit when you walk in the door. As if I wanted more product from them. Nope. So, changed my cleaner, only to discover it’s still happening after having washed all the whites! That is NOT essential oils; that is a solvent-based liquid. I wouldn’t use any mass manufactured product in my home, it is just common sense. I emailed back with that question, haven’t heard back from anybody. I was still skeptical though. As far as being toxic…of course it is. There so many, I thought about buying them, but years ago when I still bought BBW products, I remember them being too strong. Hi Dusty…as it’s been a year since you wrote this I don’t know if you will even see this comment! This morning I noticed a plug laying down on my night stand (presumably one that my child unplugged and my wife set there). I would contact them again because what they sent you is the wrong MSDS. SERIOUSLY!!! I mean what did you think it was made of? you are an idiot. We started using Bath and Body Works Wallflowers. Life happens, get your product returned and take the gift card if you don’t have the receipt. Safe Organic DIY Air Freshener Plugin! Even EO’s are recommended for 30 minutes or so, a couple times a day, and that is usually really enough. When the investigator looked in the wall plug, the two prongs left from the plug-in were still in there. I need a good alternative but have yet to find one. Was this a mistake? This is exactly why everything cost so much nowadays, because people don’t read instructions, something bad happens, and then those people decide they want to be compensated for their own mistakes. The vet discovered her ‘liver heat’ was high and her first question was if I used any type of plug ins. This plug-in product works 24/7, so you donât have to add another thing to your to-do list. Probably just like 99% of everything else we use all day everyday I would assume it’s made of chemicals. Nope. I spoke first with Sheree. They use plug-ins and spray air fresheners to hep mask the smell. Keep your Bath and Body Works wallflower plug in working great with this simple method to clean it... Have you ever looked at your wallflower plug in after the scented oil runs out? It made so much sense, I didnât even have to read it to know that. I corresponded via email and was told to bring them back to the store. Jenn, no offense but the “damage” is little paint flaking up. After the TV station got involved, company reps talked with Donelan. OBSESSED WITH THEM! I’m sick thinking about having to replace my sink because of a stupid plug in. (yes, that was a mistake) It leaked, ate the finish right off the table and ate the finish off the lamp that was beside it. She clarified that it’s actually on “that plastic part that you have to take off in order to plug it in.” If you’re like us, however, you’ve likely had the same plugins for a while and only order Wallflower refills. I skimmed through the comments and didn’t see anything about this type of discoloration. Iâve got wallflowers in every room of my house. But, after our home was damaged by the plug-in products, we started to wonder if the Bath & Body Works Wallflowers are toxic. This is an amateur Photoshop that could be recreated in a matter of 2 minutes. The MSDS open up a lot of questions and do not indicate that these products have been tested to make sure they are safe for humans and pets to breathe. I have a wallflower in our bathroom and I started noticing condensation on the mirror and I could see the actual vapor rising. I appreciate your comment. First, she told me that this warning is listed on the plug itself, which I didn’t see. Good luck with your repairs though. But seriously, a light sandpaper and a dab of paint and you are done.It doesn’t even qualify as a repair warranting compensation. The oils can stain or build up on the wall, though, hence the clearance warning. Itâs funny that you would think they actually would use essential oils when you can buy the refills so cheap… and do you really think THOSE smells come from essential oils???? Good luck. Here’s what happened with her Bath & Body Works Wallflower plug-in air freshener and what the company has to say about it. In the infrequent event that this would occur, just return your disabled device to any Bath & Body Works store for a replacement. Dusty, you might want to correct the typo in your last paragraph: “longs” into “lungs”. Thatâs why you use a regular wall outlet close to the floor. I was happy to find your blog and read about someone with a similar problem as mine. Hope it goes viral. My question to them was, what outlet extends 12 inches away from any wall? Also, all of the indention going inward is a clear indication it is fake, wood doesn’t melt and go inward like that. For instance, 1 drop of rose oil is made from approx. I too have noticed stains on the walls, under the kitchen cabinets and areas surrounding and personally I donât think itâs worth my money anymore. That is disturbing. That’s a tough question (and ostensibly why we have courts, which unfortunately pit an ordinary individual against a huge corporation.) I even let her know that we’d be sharing on our site because we believe that if their products cause this kind damage, people should know about it. It’s really my fault after the first time, but it’s insane they pass health code considering the chemicals they must have. In fact there was no paper work on it! I will not buy any more wallflower refills from bath and body works. For those of you with a wallflower in many rooms of your house on 24×7, you ARE overexposing yourselves and your pets regardless of what is in the bulb. Also, I agree with the other poster that it was the heat, not the oils. They almost killed her cat! If it helps, I have an old saucepan that I don’t use anymore for food. No. I then set one on the hearth of my fireplace sideways (because it had a pointed glass bulb at the time and wouldn’t stand up) and it leaked and took the color out of the stone in the amount of time it took to clean it up. Hopefully they’ll change their formula soon! "She said, ‘Well, you're supposed to have 12 inches (of clearance).’ And I said, ‘I never knew that.’”. I cannot imagine how many peoples house cabinets this product has damaged. I just found this today after noticing damaged bubbling paint very similar to the original posters experience. I had almost the same exact conversation with them. Hmmm and you accepted their offer, what does that say about you? Remember the word fragrance is a cluster ingredient and can mean any of upwards of 3,100 synthetic chemicals are included in that one name. […] This one from Sun & Sea Salt that also references the MSDS […]. Will be contacting store – I will NOT use such a harsh product – my family has been breathing these toxic fumes in daily for years – I’m furious that they can sell such a harmful product!!! Besides, did I really want a Bath and Body Works gift card? Read the fine print on everything if little things like this are going to make you waste so much of your time contacting the company. Apparently you havenât used this wall flowers and had the paint bubble off the wall..your not so smart calling names and being negative over facts! If you go on Consumer Affairs website, you will see various complaints for the same situation. It sucks, I had some spill on a table and ruin the top finish, but I recognize that is my fault/ problem. If this happens, simply return it to any Bath & Body Works Store for a replacement. I hate to say it, but since I shared it on social media I’m afraid that I was given preferential treatment because I’m a blogger and because of my following. Should light bulbs have labels on them? You have every right to complain. But my kitchen is a year old. Had my daughter check her cabinets and same thing. I also have the finish eaten right off my dresser where it tipped. If youâre looking for a quick answer, itâs no. I cannot believe this is from 2017 and yet still same labeling. But in the world we live in, you can only get so far with a “who reads the fine print” argument. I knew she would be sad if I threw it away. The chemical attaches to moisture and poisons it. – youâve left your mark on my house and Iâm never letting you back in. Honestly though, even essential oils, some of which are powerful organic solvents (yes, solvents), will peel finishes and cause damage to plastics, irritate mucous membranes and cause headaches in too great of concentrations. Cats livers cannot metabolize the compounds in phenols, ketones, alpha pinene or d limonene and over time those compounds can build up ans cause toxicity in them. Itâs not an unreasonable request considering the damage. When I went to dust some time later, it had leaked all over some CDs and hardened to a substance I couldnât get off even with a scraper, had to throw out the CD casesâpried them open and broke them to get the CDs out. Now, I feel bad for all the fragrance gifts I gave family/friends this Christmas! This picture is clearly a fake edit. They do not work, they do not pull up the scent from the glass bottles...My wall flowers,the plastic holders are new. A lot of pet owners are concerned about pet odor, litter box odor in particular. And, I purchased the refills quite long after I purchased the plug-ins; the refills do not warn customers as clearly. *It should be noted that a few weeks after this post, we were contacted by Bath & Body Works. designs.
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