It has failed and just quit working on july 22, 2020. This Limited Warranty is void if failure of the media has resulted from accident, abuse, or misapplication. If you have bought your product from any online shopping site then you can contact them for claiming your warranty. Other dodgy warranty claims. To complete the full exit from the product line, NETGEAR Inc. will no longer provide ProSAFE VPN Firewall software support or subscription updates for any ProSAFE VPN Firewall devices after September 1, 2017. mdgm. of course netgear readynas cannot claim warranty. Called twice, didn't go over so well. Tech support 'Gautam', He refuses my claim warranty without paying money. Has anyone been able to get warranty service without paying? To make a claim under this Limited Warranty, return the defective media along with the sales receipt directly to Belkin at the address indicated below, or you can contact the Belkin Support Team in your area as indicated below. User #162979 8340 posts. If you purchase a NETGEAR product from an unauthorized reseller or if the original factory serial number has been removed, defaced or altered, this NETGEAR warranty will not be valid. I'm trying to claim a warranty replacement for my R7500. They want to all the same steps I had already treid. Unfortunately, there are some websites and dealers who claim to be authorized NETGEAR resellers but are not. I have been on the Netgear site and find no contact information regarding how to file a warranty claim. A: Per NETGEAR standard hardware warranty, product that fails after it has been discontinued will be replaced with a new unit, a refurbished unit, or NETGEAR will refund the purchase price of the unit, less a reasonable usage charge. I saw where these units are supposed to have a lifetime warranty. netgear readynas is just a name. If you purchase a NETGEAR product from an unauthorized reseller or if the original factory serial number has been removed, defaced or altered, this NETGEAR warranty will not be valid. Have a FS116 Switch that is no longer working. Netgear claims to have a one year warranty on this product which I purchased on 10/3/19. NETGEAR Inc. will continue to honor valid warranty claims for all ProSAFE VPN Firewall devices purchased from an authorized reseller. Netgear, Their is no other way to claim warrany without paying tech support. The plan costs more than the router! This is highly suspicious and seems like consumer fraud. They wanted to charge me if they couldn't find the problem. I need to have replace for my C6300 but they want to charge for live tech support. Why does Netgear want my credit card number to process a warranty claim? Unfortunately, there are some websites and dealers who claim to be authorized Arlo resellers but are not. Whirlpool Forums Addict reference: whrl.pl/Rd3JD2. The ACCC’s action against Netgear follows a case from December last year when another electronics manufacturer, Belkin, was called out for its dodgy lifetime warranty claims.. Q: How to pre-register products or request warranty services? Products sold on these websites or from these dealers do not carry a warranty from Arlo. I called the netgear support number and was told that the only way to have the warranty in play was to purchase a plan so that they could check it out. Anyone know how to claim warranty without phone call? It has power, but will not work otherwise. i believe it is op who cannot claim warranty on his netgear readynas. Unfortunately, there are some websites and dealers who claim to be authorized NETGEAR resellers but are not.
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